Business Process Support

Personalized customer service and back-office solutions to enhance your end-user experience

The Needed Support for Your Business

Why Choose Liranz?

At Liranz, we are more than just an IT service provider—we are your trusted partners in innovation and growth. With a proven track record of delivering exceptional IT solutions across diverse industries, we bring unmatched expertise, reliability, and commitment to every project. Our team of certified professionals combines technical excellence with a deep understanding of business needs, ensuring tailored solutions that align with your strategic goals.

Whether it’s optimizing operations, enhancing security, or driving digital transformation, we empower your business with cutting-edge technology, comprehensive support, and measurable results. Choose Liranz, where your success is our mission.

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Our Business Process Support offers the following

We provide a wide-range of services to keep your critical infrastructure up and running effectively:

Technical Support

Technology, being the driving force of innovation and efficiency, always need to be managed and supported if organizations should see substantial growth. Liranz, as part of our business process outsourcing service provides technical field management services to organizations to ensure that their technology is in the best possible state to support core process. You can have a highly trained IT specialist at your locations and on demand.

Business Support

Take advantage of our Business support services to build more streamlined, effective and efficient business workflow processes related to your day to day operations. From virtual assistance for online queries, alert monitoring, digital presence management and website management, we provide the best possible solutions on the market.

Customer Support

Make use of our business process outsourcing service to improve on communication with your end users and customers. Whether through email, voice, web or real time chat, you can be rest assured that your customer experience ratings will shoot through the roof.

Call Center Support

Our call center support as a service provides businesses with outsourced customer service solutions, enabling them to prioritize core operations while ensuring customer satisfaction. Our services feature 24/7 availability and multiple support channels, facilitating personalized and efficient communication with customers, resulting in improved retention rates and increased revenue. Our cost-effective approach also allows businesses to scale their operations as needed, without incurring additional staffing and infrastructure expenses. Consider our call center support services to enhance your customer service and streamline your operations

Data Entry & Validation Support

We offer reliable data entry and validation support services that help businesses manage their data with accuracy and efficiency. Our team is experienced in handling large volumes of data, ensuring timely delivery, and maintaining strict quality control measures to meet our clients’ specific needs.

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24/7/365 Support

With Liranz as your Business Process outsourcing partner, you can expand your operations from regular times to a 24/7 business model. With a support specialist always on hand, customer and employee needs and requests don’t have to stop coming through. We can even go the extra mile of implementing automated processes as well. This allows for a dynamic and augmented customer experience. This also allows you free up human resources to allows more focus on other core business processes.

Outsourcing & Managed IT

Liranz’s Business Process outsourcing service also allows to efficiently manage your increased growth. As customers and employees increase, so do the supporting activities associated also increase. Without sufficient support from well experienced partners, coping with this growth could prove to be challenging.

Scale With Growth

If your organization is facing challenges related to managing an influx of customers and employees due to a recent acquisition or struggling to meet end-user requests amidst company growth, you may find value in leveraging business process outsourcing.

Business process outsourcing services can serve as an extension of your internal teams, providing trained agents who can offer assistance during after-hours, weekends, or around-the-clock support based on your ticket count. This enables faster issue resolution, ultimately leading to heightened end-user satisfaction. By leveraging these services, your organization can effectively manage increased demands and ensure a positive experience for your customers and employees.

Don’t Waste Resources on Temporary Fixes to Your Business’s IT Problems

The flexibility of our help desk managed services provide small to large businesses with the customizations needed today for a better tomorrow. It’s never too late to make sure your needs are met. Reach out to us today for more.

Need Customer Support Now?

If you are looking to log a support request or get help with an existing ticket, please visit our Customer Support page.

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