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We provide the very best Application Support and Management service in the country.
With our applications support and management service, we seek to optimize, update, maintain and monitor all aspects of your organization’s core applications.
By relying on our application support and management services, you gain the following benefits:
- Exhaustive support for application updates, backup and data recovery, and bug fixes.
- You have access to the expertise, hardware, and software to support applications across multiple programming languages.
- Flexibility enough to accommodate subsequent customizations, updates, and integrations.
- Dedicated expert IT Team with a wealth of experience in the IT space related to your industry.
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Our Services Include
Work With Us Now And Watch Your Business Grow.
Highly knowledgeable in the use of top tools and languages.
Our team is highly skilled and experienced in the top programming languages, databases, tools and services in the industry and we can support all the customization and integration requirements your business possesses.
Application Services that encompass a wide range of comprehensive solutions.
Working with us to manage your applications enables you to substantially raise their performance, productivity, and efficiency.
Application Performance Management
By partnering with us, you will benefit from the expertise of a proficient cross-functional team that possesses extensive experience in a variety of intricate industries such as insurance, wealth management, agriculture, manufacturing, non-profit, and more.
All the individuals required to support your application and address any concerns operate from a single office. We pride ourselves on being a closely connected team, ensuring that you only interact with a single support provider.
We Manage Your Entire Application Scope
Vendor Relationship Management
Liranz takes care of not only the technical support aspect of your application but also relieves you from the burden of managing your application's vendors.
Instead, we act as the sole intermediary between you and all of your application's vendors. We handle every concern on your behalf, including service level agreements (SLAs), contract management, and performance tracking. With Liranz, you can rely on us to efficiently manage all aspects related to your application's vendors.
At Liranz, our utmost priority is to place you, our valued client, at the forefront of everything we do. Our core value revolves around putting your needs first, ensuring your satisfaction and success. Unlike other companies, we do not engage in reselling; instead, we adopt a vendor-agnostic approach, focusing solely on supporting your applications with the best tools and processes available in the market.
Through our exceptional service, made possible by maintaining a highly skilled team in one location, our clients perceive us as a trusted partner. We strive to provide efficient and effective support, leveraging our centralized team to deliver the highest level of service and support for your applications.
Business Continuity - Disaster Recovery
Data Backup and Recovery
Liranz's application management service offers comprehensive data backup and recovery solutions for your applications. In the unfortunate event of data loss due to a disaster, our skilled IT team will diligently restore your application's data, ensuring minimal disruption to your operations.
At Liranz, our dedicated team of application management services focuses on proactively addressing issues to prevent them from escalating into emergencies. We establish relevant key performance indicators for your application and diligently monitor them to identify any potential problems well in advance of their manifestation.
Through our event management process, we harness the extensive expertise and experience of our cross-functional team. This allows us to conduct thorough investigations into issues and implement the most appropriate solutions to address them effectively.
Partner with us
Our team is equipped to work with any programming language, database or service supporting your application, which means that you’ll benefit from a fully-skilled and equipped team without the high costs of hiring, training, and retaining new staff.
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Don’t let constant bug-fixing and application maintenance takeover your whole IT budget. Contact Resolute today to optimize your IT resources and create availability for future development work instead of just supporting applications. Contact us.
Why Use Our Service?
By taking a proactive approach to change management for significant process or technological changes, you have the opportunity to minimize the workload required. By strategically planning ahead with change management, you can unlock the following advantages:
Extensive Industry Knowledge
We can assist you in handling your crucial business applications by providing skilled resources proficient in various programming languages, operating systems, and platforms.
Service that Grows With You
Our service grows alongside your business, ensuring you receive the necessary level of service to expand and adapt as you grow.
Core Business Focus
You free up time from having to deal with app support so you can have more time for business driving operations.
We ensure that all necessary security measures are in place to ensure business continuity.
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