Services that answer all your needs and business demands.
Every company requires a reliable and proactive IT Support Partner to achieve business goals and objectives.
This is a mandatory business requirement to keep you in touch with your customers, patients, financial institutions and stakeholders. Focus on growing your business and we’ll manage and develop your technology.
Our IT support service includes hardware and software installs, repairs, account management and warranty, remote, dispatch and field support. Our IT support includes troubleshooting and solving tier 1-3 issues for Laptop, mobile devices, computers, SaaS products and custom software.
Our team of support engineers are dedicated to provide you the needed business IT support. Our engineers have been trained to support all business sizes and have the required levels of technical expertise.
IT Support for all Levels of Demand
Tier 1 Support
First point of call when users face challenges. Challenges resolved here are usually very routine and require not a lot of experience to resolve. Team members here can usually solve the challenges by following a set of standard operating procedures.
Tier 2 Support
Members of the tier two support team have a deep understanding of the organization’s systems, processes and architecture. The tier two team members have enough skill, training, expertise and experience to resolve more complex user challenges.
Tier 3 Support
This level of support includes members that are engineers (software, networking), systems designers and architects, creators, programmers, etc. Basically, experts and specialists in relevant fields. These experts have access to the highest levels of company information. And only come in when the logged user challenge requires a change to product structure or design. These changes/fixes come in the form of software/product updates.
Featured Services
Onsite & Remote IT Support
Experience seamless IT support wherever you are, with our extensive onsite and remote solutions.
24/7/365 Service Desk
Get round-the-clock support and immediate assistance with our reliable 24/7/365 service desk.
IT Infrastructure Support Services
Ensure the smooth functioning of your IT infrastructure with our all-inclusive support services.
Business Process Support
Elevate your business efficiency and productivity with our expert business process support.
IT Procurement & Supply
Simplify your IT procurement and supply chain with our streamlined solutions for efficient sourcing and delivery.
Application Support & management
Maximize the performance and reliability of your applications with our dedicated support and efficient management solutions.
IT Solutions for Oil & Gas
Empower your oil & gas operations with tailored IT solutions designed to enhance efficiency, safety, and productivity.
Data Center Support Services
Ensure the reliability and security of your data center operations with our comprehensive support services.
Collaboration and Productivity
Transform your team's collaboration and boost productivity with our innovative solutions and tools.
Systems Maintenance Services
Keep your systems running smoothly and minimize downtime with our comprehensive maintenance services.
IT Network Support service
Ensure seamless connectivity and efficient network operations with our expert IT network support service.
Preventive maintenance Services
Stay ahead of potential issues and optimize system performance with our proactive preventive maintenance services.
Why partner with Liranz?
Experience
Service performance targets
Passion
Liranz Support Goes Beyond Break-and-Fix to delivery a more robust and proactive service.
Experience, expertise and passion are the factors that make our service unique in this space. We have been in this space for 10+ years and have had the privilege to serve numerous clients.
These factors all put together has equipped us with the needed understanding of what organizations need to run core business mandates more reliably.
Our proactive service delivery model ensures that we always on top of your IT needs and requirements. We have had years to build up on our processes and methods to ensure client satisfaction and return on investment.
Benefits We Bring With Us
Cost Control
Maintaining operational efficiency for your business while minimizing infrastructure and operational expenses.
24/7/365
Having the assurance that your team receives support even when they work outside regular office hours.
Reliable Expertise
Ensuring the availability of appropriate escalation channels and having expert resources readily available to address more significant issues.
Security
Being assured that both your personnel and systems can function securely without the apprehension of being targeted.
Frequently Asked Questions
You can complete the "Get In Touch" form on our page and our team will reach out to you.
Alternatively, you can reach out to us through our email, (info@liranz.com | nbortey@liranz.com) or through our office phone (+233 30 281 9375)
Yes, Liranz has a dedication to service. We offer our services to every organization.
Our Service delivery and pricing models are tailored to suit your specific needs and requirements. We are flexible enough to accommodate the uniqueness of your demands.
Liranz is more than just a support company. As part of our goals, we have the need to help organizations realize the true value of technology to their business. We look forward to better and augment your existing technology.
GET IN TOUCH