To reach business goals and objectives, every firm needs a dependable and proactive IT support partner.​
This is a fundamental business requirement for staying in touch with your clients, patients, financial institutions, and stakeholders. Focus on expanding your business while we manage and develop your technology.
Our IT support services include hardware and software installation, repairs, account management, warranty, remote, dispatch, and field assistance. Our IT assistance involves troubleshooting and resolving tiers 1-3 issues with laptops, mobile devices, PCs, SaaS solutions, and customized software.
Our team of support engineers is dedicated to providing you with the necessary business IT assistance. Our engineers have been educated to serve businesses of all sizes and have the necessary technological competence.
FEATURED SERVICES
We offer a variety of flexible, well-structured and customer centered approach services
Onsite & Remote IT Support
Our wide onsite and remote solutions provide smooth IT assistance no matter where you are.
24/7/365 Service Desk
Get round-the-clock help and instant assistance from our dependable 24/7/365 service center.
IT Infrastructure Support
Ensure seamless, reliable operation of your IT infrastructure with our comprehensive and dedicated support.
Business Process Support
Our business process support significantly increases your company’s efficiency and productivity.
IT Procurement & Supply Service
Streamline your IT procurement and supply chain management with our efficient sourcing and rapid delivery solutions.
Application Support & Management
Improve the performance and dependability of your apps with our professional support and effective administration solutions.
IT Solutions for Oil & Gas Services
Transform your oil and gas operations with customized IT solutions that improve efficiency, safety, and production.
Data Center Support Services
With our extensive support services, you can ensure that your data center and its entire operations are reliable and secure.
Collaboration and Productivity
Our unique solutions and cutting-edge technologies will transform your team’s collaboration, efficiency, and overall productivity.
Systems Maintenance Support
We provide comprehensive maintenance services to keep your systems functioning smoothly and prevent downtime.
IT Network Support Service
Our skilled IT network support engineers, ensure that our service is flawless in connectivity and efficient network operations.
Preventive Maintenance
With our proactive preventative maintenance service, you can avoid problems and improve system performance.Â
Experience Unmatched IT Support That Delivers Results. Here’s Why Businesses Trust Liranz:
The Benefits We Bring With Us
Our IT Support solutions offer these various benefits
Cost Control
Ensuring your business operates efficiently while reducing infrastructure and operational costs with innovative solutions.
24/7 Availability
Ensuring that your team receives assistance even when they are working beyond the typical office hours.
Trusted Expertise
We ensure proper pathways for escalating issues and skilled resources to handle more serious problems.
Security
The certainty that your employees and systems will function securely and efficiently with no risk of being targeted.
IT Support for all Levels of Demand
Tier 1 Support
This is the first place users should turn for routine, straightforward problems requiring minimal experience, and team members should consistently follow established standard operating procedures for optimal efficiency.
Tier 2 Support
Tier two support team members possess extensive knowledge of the organization’s systems, processes, and architecture, enabling them to handle complex user issues with the necessary skills and experience.
Tier 3 Support
Engineers, systems designers, architects, and programmers provide assistance to companies, accessing sensitive information only when a user challenge requires changes in product design.
Liranz Support Goes Beyond The Traditional Break-and-Fix
Our service stands out due to our experience, expertise, and passion. With over a decade in the industry, we have gained valuable insights into core business needs. Our proactive approach ensures we meet and anticipate IT requirements, and our refined processes guarantee client satisfaction and a strong return on investment.
Client Story
Application Support Services for Enhanced Client Operations
Client Overview
Our client, a dynamic multinational organization, relies on diverse applications to manage their operations effectively. With operations spanning multiple regions, they required reliable and comprehensive application support services to ensure uninterrupted functionality and user satisfaction.
Project Objective
To provide end-to-end application support services, including maintenance, troubleshooting, and enhancement, for critical business applications, enabling the client to achieve operational excellence and user efficiency.
Project Scope
Monitoring and managing the performance of key business applications.
Providing prompt troubleshooting and issue resolution to minimize downtime.
Regularly updating and optimizing applications to meet evolving business requirements.
Offering user training and documentation to enhance application utilization.
Our Work Speaks
Discover how our expert IT Support has empowered companies to achieve seamless operations and overcome technical challenges. Explore our success stories to see how our tailored support solutions have made a difference for businesses across industries. Click below to view our work and learn how we can deliver the same exceptional support for your organization’s IT needs.
