24/7/365 Service Desk

Increase your help desk capabilities, user productivity, and business-wide support with our 24/7 service desk solutions

Make Your IT Problems Disappear

  • Our 24/7 help desk support scales with you, so you can meet your current and future IT needs.
  • Our skilled personnel will keep critical IT services and projects running, ensuring they stay on track and on budget. Plus, we provide expert guidance to keep your IT helpdesk solutions at peak performance.
  • Improve your customer satisfaction scores with our 100% HDI-certified support center staff, including frontline staff, managers, and directors.
  • With options for a fully dedicated service desk, you can utilize help desk personnel who are exclusively staffed for your business needs and understand your environment inside out.
  • With our Quality Assurance program, you can benefit from supervisor quality audits, root cause analysis when needed, and extensive reporting capabilities.
  • Our well experienced support center staff, including Level 1 , Level 2, and Service delivery executives, will help improve your customer satisfaction scores..

Our Strength

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Our Services In A Glance

We provide a range of services to keep your critical infrastructure up and running effectively

Infrastructure Support Services

Leave your Infrastructure to us and focus on your core business.

Remote and Onsite Support

Which ever delivery mode is convenient for you, we facilitate it.

Microsoft and Google Suite Support

Everything related to productivity applications, just ring us.

System Maintenance Services

Preventive, Preemptive and Corrective Maintenance Services are vital for IT Devices

IT Network Support Services

We handle your day-to-day network tasks so your infrastructure runs securely and efficiently

Why Choose Liranz?

At Liranz, we are more than just an IT service provider—we are your trusted partners in innovation and growth. With a proven track record of delivering exceptional IT solutions across diverse industries, we bring unmatched expertise, reliability, and commitment to every project. Our team of certified professionals combines technical excellence with a deep understanding of business needs, ensuring tailored solutions that align with your strategic goals.

Whether it’s optimizing operations, enhancing security, or driving digital transformation, we empower your business with cutting-edge technology, comprehensive support, and measurable results. Choose Liranz, where your success is our mission.

IT Staffing Solutions

Ensuring nothing, but only the best IT services are provided

Bespoke

Our Services are always tailor made with your specific needs in mind.

Committed

Your business is our business, as such we treat it with all the commitment we would our own company.

Reliable

Receive the support you need, when you need it without fail.

Cost Effective

Allows you to reduce excess cost from having permanent in house staff.

 

Heard about us yet?

Focus on your Core Business, Leave Tech to Us

Maintaining a competitive advantage relies heavily on the uninterrupted continuity of business operations. Our comprehensive managed help desk services are meticulously crafted to enhance the efficiency of your infrastructure and eradicate any inefficiencies that may lead to downtime across your numerous office sites.

By enrolling in our service desk contract, you can experience continuous support round the clock, every day of the week, throughout the entire year. This unwavering assistance ensures optimal productivity for your teams and utmost satisfaction for your clients, all conveniently bundled within a single contract.

Growing Your Firm, We Nurture your IT

Maintaining synchronization between your technological infrastructure and your objectives can be a challenging task. That’s precisely why our managed helpdesk provides you with access to a skilled IT leader who understands the complexities of your business and the constraints of your industry. Our managed desk support ensures that you can depend on us to handle every aspect of IT management. Whether it’s delivering urgent assistance during crucial moments or relieving you of the workload, we’ve got you covered.

Don’t Waste Resources on Temporary Fixes to Your Business’s IT Problems

The flexibility of our help desk managed services provide small to large businesses with the customizations needed today for a better tomorrow. It’s never too late to make sure your needs are met. Reach out to us today for more.

Need Customer Support Now?

If you are looking to log a support request or get help with an existing ticket, please visit our Customer Support page.

Features of Our Service Desk Service

Our managed network services help your business succeed

Bespoke

Cost Effective

Reliable

Total SLA Compliance

Proactive

24/7/365

Concise Reporting

Proven Track Record

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We Love Our Clients