Make Your IT Problems Disappear
- Our 24/7 help desk support scales with you, so you can meet your current and future IT needs.
- Our skilled personnel will keep critical IT services and projects running, ensuring they stay on track and on budget. Plus, we provide expert guidance to keep your IT helpdesk solutions at peak performance.
- Improve your customer satisfaction scores with our 100% HDI-certified support center staff, including frontline staff, managers, and directors.
- With options for a fully dedicated service desk, you can utilize help desk personnel who are exclusively staffed for your business needs and understand your environment inside out.
- With our Quality Assurance program, you can benefit from supervisor quality audits, root cause analysis when needed, and extensive reporting capabilities.
- Our well experienced support center staff, including Level 1 , Level 2, and Service delivery executives, will help improve your customer satisfaction scores..
TESTIMONIALS
"Great job...thank you for getting this to We have relied on Liranz for the setup of our offices and general IT services. Their quick response to our problems have been phenomenal.I will recommend them to any individual or organization which wants to keep up with today’s technological advancement.us in an extremely short amount of time.hey also showed me ways to reduce costs in supply chain efficiencies. Industriel are always responsive and I know I can count on them to deliver.”
— Jerome Agbesi ( Head of Account – Deng Limited )
Despite numerous challenges, Liranz remained focused on service delivery and provided us with the outcome we desired.African Connections will continue to work with Liranz whenever we need an IT solution. Once again, thank you.
— Dr. Raymond F. ( Director of Strategic Planning – African Connections Ghana Limited )
We have relied on Liranz for the setup of our offices and general IT services. Their quick response to our problems have been phenomenal.I will recommend them to any individual or organization which wants to keep up with today’s technological advancement.
— Michael Kuma Avuglah ( Chief Executive Officer – Ghana HR Solutions )
Despite numerous challenges, Liranz remained focused on service delivery and provided us with the outcome we desired.African Connections will continue to work with Liranz whenever we need an IT solution. Once again, thank you.
— Ebo Gyebi -General Manager ( General Manager – Fairllop International Limited )
WORKS
You will find yourself working in a true partnership that results in an incredible experience, and an end product that is better than you ever imagined.
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Technology Partners
Focus on your Core Business, Leave Tech to Us
Maintaining a competitive advantage relies heavily on the uninterrupted continuity of business operations. Our comprehensive managed help desk services are meticulously crafted to enhance the efficiency of your infrastructure and eradicate any inefficiencies that may lead to downtime across your numerous office sites.
By enrolling in our service desk contract, you can experience continuous support round the clock, every day of the week, throughout the entire year. This unwavering assistance ensures optimal productivity for your teams and utmost satisfaction for your clients, all conveniently bundled within a single contract.
Growing Your Firm, We Nurture your IT
Maintaining synchronization between your technological infrastructure and your objectives can be a challenging task. That's precisely why our managed helpdesk provides you with access to a skilled IT leader who understands the complexities of your business and the constraints of your industry. Our managed desk support ensures that you can depend on us to handle every aspect of IT management. Whether it's delivering urgent assistance during crucial moments or relieving you of the workload, we've got you covered.
